Introduction
Architecture
Exploitation
Dépannage incidents
Bug logiciel
Erreurs lors de la connexion
Mise à jour manuelle (git)
Espace disque
Droits fichiers
Tâches planifiées
Envoi de mails
Maarch capture
Maarch capture connector
Java (jnlp, applet)
Edition de pièces jointes
Recherche fulltext et indexes lucene
Vérifications BDD
Configuration manuelle
LDAP
Commandes utiles linux
PHP
Généralités serveurs Linux
Maarch Capture
Vérifier la configuration de Maarchcapture
Vérifier le script Maarchcapture s'execute correcetement
Vérifier le script Maarchcapture s'execute via la crontab
Injecter des contacts venant d'un formulaire via le MaarchCapture (création d'un contact et du courrier)
<process name="MaarchRestWSProcessFromMail">
<loop xpath="/Batch/Documents/Document">
<call name="/contacts" method="POST">
<argument type="entity" name="firstname" metadata="contact_firstname"/>
<argument type="entity" name="lastname" metadata="contact_name"/>
<argument type="entity" name="email" metadata="email"/>
<argument type="entity" name="addressStreet" metadata="address_street"/>
<argument type="entity" name="addressPostcode" metadata="address_postal_code"/>
<argument type="entity" name="addressTown" metadata="address_town"/>
<return>
<id metadata="id" />
</return>
</call>
<call name="/resources" method="POST">
<argument type="entity" name="modelId">1</argument>
<argument type="entity" name="encodedFile" eval="base64_encode(file_get_contents($Element->path))"/>
<argument type="entity" name="format" attribute="extension"/>
<argument type="entity" name="status">INIT</argument>
<argument type="entity" name="chrono">true</argument>
<argument type="entity" name="doctype" metadata="type_id"/>
<argument type="entity" name="subject" metadata="subject"/>
<argument type="entity" name="documentDate" metadata="doc_date"/>
<argument type="entity" name="destination" metadata="destination"/>
<argument type="entity" name="initiator" metadata="destination"/>
<argument type="entity" name="priority">poiuytre1357nbvc</argument>
<argument type="entity" name="senders" eval="[["id" => $Element->getMetadata("id"), "type" => "contact"]]"/>
<return>
<resId metadata="resId" />
</return>
</call>
<loop xpath="Attachments/Attachment">
<call name="/attachments" method="POST">
<argument type="entity" name="resIdMaster" xvalue="ancestor::Document/Metadata/resId"/>
<argument type="entity" name="type">incoming_mail_attachment</argument>
<argument type="entity" name="encodedFile" eval="base64_encode(file_get_contents($Element->path))"/>
<argument type="entity" name="format" attribute="extension"/>
<argument type="entity" name="title" metadata="filename"/>
<return>
<id metadata="resId" />
</return>
</call>
</loop>
</loop>
</process>
Vérifier la configuration de Maarchcapture
root@MaarchCourrier:/opt/maarch/MaarchCapture/config# vi Capture.xml
<!-- SCAN TO MAARCHCOURRIER SAMPLE WITH QRCODE SEPARATION -->
<batch name="SCAN_MASS" directory="/media/disk1/file_maarch_capture/" id="{batchname}-{timestamp}-{rand}" lock="0">
<workflow name="SCAN_MASS" debug="false" logMode="Maarch" maarchLogParam="/var/www/MaarchCourrier/custom/cs_MaarchCourrier/apps/maarch_entreprise/xml/log4php.xml" maarchLoggerName="loggerTechnique">
<step function="separatePDF" module="QRSeparator" name="separatePDF">
<input name="ScanSource">/home/maarch/depot/mcc/maarchcourrier/</input>
Vérifier que le repértoire SCAN_MASS directory (dans l'exemple ="/media/disk1/file_maarch_capture/") existe et a les bons droits (droits d'ecriture par maarch et que les scans arrivent bien à cet emplacement
vérifier que document scanné arrivé bien au répertoire ScanSource (dans l'exemple " /home/maarch/depot/mcc/maarchcourrier/")
Vérifier que les chemins existent et disposent de suffisamment d'espace
Vérifier le script Maarchcapture s'execute correcetement
Lancer le script avec le bon user soit comme ça :
./var/www/html/maarch_courrier/custom/cs_maarch_db/modules/maarch_capture/scripts/CAPTURE.sh
ou comme ça maarch@MaarchCourrier:/opt/maarch/MaarchCapture$ php MaarchCapture.php init -BatchName SCAN_MASS
Ensuite consulter la log :
maarch@MaarchCourrier:/media/disk1/file_maarch_capture$ cat BSCAN_MASS-1563885961-1918389758/WSCAN_MASS-1563885961-1918389758.log
Vérifier le script Maarchcapture s'execute via la crontab
Vérifier l'utilisateur qui execute le script et des droits du script correspondent
root@SRVL-MAARCH:/etc/cron.d# cat MAARCH
#####capture des mails et des scans####
* * * * * root /var/www/html/maarch_courrier/custom/cs_maarch_db/modules/maarch_capture/scripts/CAPTURE.sh > /tmp/scans.txt
0 0 * * * root rm -Rf /var/www/html/maarch_courrier/custom/cs_maarch_db/modules/maarch_capture/files/maarchcourrier/B*
Test de connection mail capture
c'est un php utilisé pour tester la connexion au serveur imap
root@MaarchCourrier:/opt/maarch/MaarchCapture/modules/MailCapture/scripts# php test_imap.php
******************* TEST 0 *********************
hostname : {2013.ex10.biz}
login :
password :
launch imap_open
PHP Warning: imap_open(): Couldn't open stream {2013.ex10.biz} in /opt/maarch/MaarchCapture/modules/MailCapture/scripts/test_imap.php on line 35
Warning: imap_open(): Couldn't open stream {2013.ex10.biz} in /opt/maarch/MaarchCapture/modules/MailCapture/scripts/test_imap.php on line 35
CONNECTION FAILED !!!!!!!!!!!!!!!!!!!!!!
var_dump imap_errors
array(2) {
[0]=>
string(28) "rsh to IMAP server timed out"
[1]=>
string(60) "Connection failed to 2013.ex10.biz,143: Connection timed out"
}
************************************************
CONNECTION FAILED
CONNECTION FAILED => on établie pas le lien imap
TLS/SSL failure for 172.20.*.: SSL negotiation failed => quand on tente de se connecter au serveur mail en imap par le protocole TLS ou SSL la négociation échoue
une négociation qui échoue est une négociation qui n'a
=> soit pas eu de réponse => pas de réponse = pas de serveur ou indisponible sur se port
=> soit une réponse négative => mauvais mot de passe / id / certificat / ect
Il est possible également que l'information pour se connecter (hostname) n'est pas bien renseigné
Maarch Capture Connector (mcc)
erreur connue
Installer les 9 10 et 11
https://support.microsoft.com/fr-fr/help/2977003/the-latest-supported-visual-c-downloads
télécharger ce fichier
maarch@SV-MAARCH-WEB:/var/www/html/MaarchCourrier/mcc/logs$ tail -f mcc_server.log
[14/10/2019 08:00:07] createWs : false
[14/10/2019 08:00:07][ERRNO]1[ERRNO][ERROR]No file uploaded ![ERROR]
[14/10/2019 08:19:14] Application start with : /var/www/html/MaarchCourrier/cs_maarch/mcc/mcc_server.php
[14/10/2019 08:19:14] Loading xml config file : config/config_mcc.xml
[14/10/2019 08:19:14] mccPath : /var/www/html/MaarchCourrier/mcc/
[14/10/2019 08:19:14] maarchTmpPath : /opt/maarch/
[14/10/2019 08:19:14] targetPath : /var/www/html/MaarchCourrier/mcc/outcome/
[14/10/2019 08:19:14] createIndex : false
[14/10/2019 08:19:14] createWs : false
[14/10/2019 08:19:14][ERRNO]1[ERRNO][ERROR]No file uploaded ![ERROR]
redémarrage du serveur apache
Erreurs courantes
Connection refused
maarch@SV-MAARCH-WEB:/var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files/BMAARCH_MAIL_TO_MC-1592230203-221617274$ cat WMAARCH_MAIL_TO_MC-1592230203-221617274.log
2020-06-15T16:10:03+02:00 [0] Initializing workflow MAARCH_MAIL_TO_MC
2020-06-15T16:10:03+02:00 [0] (Re)Starting workflow MAARCH_MAIL_TO_MC
2020-06-15T16:10:03+02:00 [0] Initializing step CAPTURE_MAIL_1
2020-06-15T16:10:03+02:00 [0] Starting step CAPTURE_MAIL_1
2020-06-15T16:10:03+02:00 [2] Connection failed to imap.******.fr,143: Connection refused
2020-06-15T16:10:03+02:00 [2] Connection failed to imap.******.fr,143: Connection refused
2020-06-15T16:10:03+02:00 [2] Error(s) occured during function imap_open
=> vérifier que les ports sont bien ouverts
Autentification failed/Bad WS Response format
maarch@SV-MAARCH-WEB:/var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files$ cat /var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files//BMAARCH_MAIL_TO_MC-1592464741-1141075669/D1__MaarchWSClient__#resources__return.log
Array
(
[errors] => Authentication Failed
)
Vous avez du nouveau courrier dans /var/mail/maarch
maarch@SV-MAARCH-WEB:/var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files/errors/BMAARCH_MAIL_TO_MC-1592464741-1141075669$ cat WMAARCH_MAIL_TO_MC-1592464741-1141075669.log
2020-06-18T09:19:01+02:00 [0] Initializing workflow MAARCH_MAIL_TO_MC
2020-06-18T09:19:01+02:00 [0] (Re)Starting workflow MAARCH_MAIL_TO_MC
2020-06-18T09:19:01+02:00 [0] Initializing step CAPTURE_MAIL_1
2020-06-18T09:19:01+02:00 [0] Starting step CAPTURE_MAIL_1
2020-06-18T09:19:01+02:00 [0] Step completed in 0.479 seconds
2020-06-18T09:19:01+02:00 [0] Saving batch on disk...
2020-06-18T09:19:01+02:00 [0] Batch saved in 0.000 seconds
2020-06-18T09:19:01+02:00 [0] Initializing step SendToMaarch
2020-06-18T09:19:01+02:00 [0] Starting step SendToMaarch
2020-06-18T09:19:01+02:00 [2] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files//BMAARCH_MAIL_TO_MC-1592464741-1141075669/D1__MaarchWSClient__#resources__return.log'.
2020-06-18T09:19:01+02:00 [3] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/files//BMAARCH_MAIL_TO_MC-1592464741-1141075669/D1__MaarchWSClient__#resources__return.log'.
2020-06-18T09:19:01+02:00 [3] Process error! See previous messages for more information.
2020-06-18T09:19:01+02:00 [0] return value from web service /resources resId :
2020-06-18T09:19:01+02:00 [0] Step completed in 0.076 seconds
2020-06-18T09:19:01+02:00 [0] Saving batch on disk...
2020-06-18T09:19:01+02:00 [0] Batch saved in 0.000 seconds
Vous avez du nouveau courrier dans /var/mail/maarch
=> Vérifier le fichier MaarchWSClient_standard.xml Il est possible que le mot de passe du comtpte ws ait été modifié
cat /var/www/html/MaarchCourrier/custom/cs_maarch/modules/MaarchCapture/modules/MaarchWSClient/MaarchWSClient_standard.xml
cat /opt/maarch/MaarchCapture/modules/MaarchWSClient
Bad WS Response format: return resId is not set
root@srv-maarchrecette:/opt/maarch/MaarchCapture/files/errors/BSCAN_MASS-1592923801-1011124017# cat D1__MaarchWSClient__#resources__return.log
Array
(
[errors] => Body is not set or empty
)
root:/opt/maarch/MaarchCapture/files/errors/BSCAN_MASS-1592923801-1011124017# cat WSCAN_MASS-1592923801-1011124017.log
2020-06-23T16:50:01+02:00 [0] Initializing workflow SCAN_MASS
2020-06-23T16:50:01+02:00 [0] (Re)Starting workflow SCAN_MASS
2020-06-23T16:50:02+02:00 [0] Initializing step separatePDF
2020-06-23T16:50:02+02:00 [0] Starting step separatePDF
2020-06-23T16:50:02+02:00 [0] Init process ...
2020-06-23T16:50:02+02:00 [0] There is 1 to process
2020-06-23T16:50:02+02:00 [0] * File n°1: DOC230620-23062020164805.pdf *
2020-06-23T16:50:02+02:00 [0] Page 1 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/1.pdf
2020-06-23T16:50:02+02:00 [0] Page 2 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/2.pdf
2020-06-23T16:50:02+02:00 [0] Page 3 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/3.pdf
2020-06-23T16:50:02+02:00 [0] Page 4 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/4.pdf
2020-06-23T16:50:02+02:00 [0] Page 5 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/5.pdf
2020-06-23T16:50:02+02:00 [0] Page 6 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/6.pdf
2020-06-23T16:50:02+02:00 [0] Page 7 split into /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/2/7.pdf
2020-06-23T16:50:02+02:00 [0] This is a separator ! Extract name ...
2020-06-23T16:50:02+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:03+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:04+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:04+02:00 [0] This is a maarch document page ! Add page to pdf ...
2020-06-23T16:50:04+02:00 [0] End of merge pdf for service : COURRIER
2020-06-23T16:50:04+02:00 [0] Document D1 added with source /opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/COURRIER_2020062316061252084879.pdf
2020-06-23T16:50:04+02:00 [0] End of process ...
2020-06-23T16:50:04+02:00 [0] Step completed in 2.490 seconds
2020-06-23T16:50:04+02:00 [0] Saving batch on disk...
2020-06-23T16:50:04+02:00 [0] Batch saved in 0.000 seconds
2020-06-23T16:50:04+02:00 [0] Initializing step SendToMaarch
2020-06-23T16:50:04+02:00 [0] Starting step SendToMaarch
2020-06-23T16:50:04+02:00 [2] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/D1__MaarchWSClient__#resources__return.log'.
2020-06-23T16:50:04+02:00 [3] ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/opt/maarch/MaarchCapture/files//BSCAN_MASS-1592923801-1011124017/D1__MaarchWSClient__#resources__return.log'.
2020-06-23T16:50:04+02:00 [3] Process error! See previous messages for more information.
2020-06-23T16:50:04+02:00 [0] return value from web service /resources resId :
2020-06-23T16:50:04+02:00 [0] Step completed in 0.082 seconds
2020-06-23T16:50:04+02:00 [0] Saving batch on disk...
2020-06-23T16:50:04+02:00 [0] Batch saved in 0.000 seconds
une fois toutes les vérifications faites, il s'est avéré que le repertoire /tmp était plein
une fois /tmp vidé il fallait également redemarrer le service apache
- verifier le statut :
service httpd ou service apache2 status ou systemctl status apache2
- redemarrer le service apache
En fonction de l'Os :
service httpd restart ou service apache2 restart ou systemctl restart httpd
Si vous obtenez l'erreur suivante :
root@ce92c374fec9:/var/www/capture/scripts# ./MAARCH_FILE_IMPORT.sh
********************************************************************************
** Maarch Capture **
** (c) since 2008 Maarch SAS **
********************************************************************************
Initialize new Capture process...
Instanciate new Capture processor...
Create new batch 'MAARCH_FILE_IMPORT'...
error directory /var/www/capture/files//errors
Batch created with id 'BMAARCH_FILE_IMPORT-1622105887-216182126'
Initialize workflow 'MAARCH_SCAN_TO_MC'...
Workflow initialized with id 'WMAARCH_FILE_IMPORT-1622105887-216182126'
Get first workflow step name...
Next step name is 'ImportFiles'
MaarchCapture step inputs: Array
(
[0] => Directory
[1] => Target
[2] => Action
[3] => MoveDirectory
[4] => Recursive
[5] => CreateFolders
)
MaarchCapture step: Array
(
[positional] => Array
(
)
[executable] => MaarchCapture.php
[command] => Array
(
[opts] => Array
(
[positional] => Array
(
)
[ConfigName] => Capture
[executable] => init
[BatchName] => MAARCH_FILE_IMPORT
)
[name] => init
)
)
Capture::processStep(ImportFiles)
control of /data//test.pdf
Capture::processStep(SendToMaarch)
Capture::catchError with message 'ERROR Bad WS Response format: return resId is not set. Return dump output generated in file '/var/www/capture/files//BMAARCH_FILE_IMPORT-1622105887-216182126/D1__MaarchWSClient__#resources__return.log'.'
ok
Vérifier que les champs suiavnts sont bien reseignés et que les identifiants correspondent à ceux MaarchCourrier:
<?xml version="1.0" encoding="UTF-8"?>
<MaarchWSClient>
<!-- REST FRONTAL -->
<WS name="MaarchRestWS" type="REST" uri="http://cchaplin:maarch@127.0.0.1/MaarchCourrier/maarch2103/rest/"></WS>
<!-- REST SAMPLES -->
<process name="MaarchRestWSProcessFromScan">
<loop xpath="/Batch/Documents/Document">
<call name="/resources" method="POST">
<argument type="entity" name="modelId">1</argument>
<argument type="entity" name="encodedFile" eval="base64_encode(file_get_contents($Element->path))"/>
<argument type="entity" name="format" attribute="extension"/>
<argument type="entity" name="doctype">108</argument>
<argument type="entity" name="chrono">true</argument>
<argument type="entity" name="destination">13</argument>
<argument type="entity" name="priority">poiuytre1391nbvc</argument>
<argument type="entity" name="status">INIT</argument>
<return>
<resId metadata="resId" />
</return>
</call>
</loop>
</process>
<process name="MaarchRestWSProcessFromMail">
<loop xpath="/Batch/Documents/Document">
<call name="/resources" method="POST">
<argument type="entity" name="modelId">1</argument>
<argument type="entity" name="encodedFile" eval="base64_encode(file_get_contents($Element->path))"/>
<argument type="entity" name="format" attribute="extension"/>
<argument type="entity" name="status">INIT</argument>
<argument type="entity" name="chrono">true</argument>
<argument type="entity" name="doctype" metadata="type_id"/>
<argument type="entity" name="subject" metadata="subject"/>
<argument type="entity" name="documentDate" metadata="doc_date"/>
<argument type="entity" name="destination" metadata="destination"/>
<argument type="entity" name="initiator" metadata="destination"/>
<argument type="entity" name="priority">poiuytre1391nbvc</argument>
<return>
<resId metadata="resId" />
</return>
</call>
<loop xpath="Attachments/Attachment">
<call name="/attachments" method="POST">
<argument type="entity" name="resIdMaster" xvalue="ancestor::Document/Metadata/resId"/>
<argument type="entity" name="type">incoming_mail_attachment</argument>
<argument type="entity" name="encodedFile" eval="base64_encode(file_get_contents($Element->path))"/>
<argument type="entity" name="format" attribute="extension"/>
<argument type="entity" name="title" metadata="filename"/>
<return>
<id metadata="resId" />
</return>
</call>
</loop>
</loop>
</process>
</MaarchWSClient>
Nb: préciser le nom du custom dans l'uri